For 21+ only

Responsible Gaming at ce66 — Your safety is our priority

ce66 believes that gaming should be an enjoyable form of entertainment. We are always here to support your protection and well-being.

What is Responsible Gaming and why does it matter?

At ce66, we always believe that online betting and casino gaming should be a healthy, enjoyable recreational activity. Responsible gaming means staying aware of your own limits, setting a budget, and not treating gaming as a way to solve real-life problems.

Online gaming is growing in popularity in Bangladesh. In this environment, ce66 provides you with various protection tools as a safe and transparent platform — so you can always stay in control. Your mental health and financial well-being are of the highest importance to us.

Responsible gaming does not mean you have to give up gaming. Rather, it is a path to building a healthy habit — one where gaming does not affect your other responsibilities in life. ce66 wants every player to play with enjoyment and free from stress.

Important Warning

21+

The minimum age to open an account and place bets at ce66 is 21 years. If age cannot be verified, the account will be closed.

Keeping minors away from gaming is our highest responsibility. If there are any minor members in your household, please keep your account details confidential.

Our Protection Tools

ce66 gives you full control over your play. Using the tools below, you can manage your own gaming experience.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately, and increasing it comes with a 7-day waiting period — which prevents impulsive top-ups and higher bets.

Time-Out Feature

Take a temporary break from 1 day up to 6 weeks. During the time-out, you will not be able to log in to your account or place any bets. This is very useful during holidays or busy periods.

Self-Exclusion

Choose self-exclusion for a long-term break. Options are available from 6 months up to permanent closure. Once activated, it is not possible to reactivate the account before the period ends — this is a strong protection measure.

Loss Limit

Set in advance the maximum amount you are willing to lose within a specific time period. Once the limit is reached, your betting session will automatically end and you will not be able to place any more bets.

Session Time Reminder

Set a reminder to notify you how long you have been playing in each gaming session. When the set time has passed, a warning message will appear on screen and you will have the opportunity to decide what to do next.

Gaming History Review

You can view your complete betting history, win and loss statistics, and deposit and withdrawal details at any time. Stay aware of your own habits.

Assess Yourself

If one or more of the following apply to you, please use the responsible gaming tools or contact our support team.

Do you keep betting in an attempt to recover money you have lost?
Is gaming affecting your time with family or your work?
Are you betting more than you can afford?
Do you feel restless or uncomfortable when trying to stop gaming?
Are you betting by taking on debt or drawing on your savings?
Is gaming disrupting your sleep or eating habits?

Tips for Healthy Gaming

  • Set a specific budget before you start gaming and stick to it.
  • View gaming as entertainment, not as a source of income.
  • Take regular breaks — rest for at least 10-15 minutes every hour.
  • Avoid placing bets when drinking alcohol or under mental stress.
  • Prioritise spending time with family and friends over gaming.
  • Do not bet more in an attempt to recover money you have lost.
  • Keep your account details secure and away from minors.

How to Use the Protection Tools

Activating the responsible gaming tools at ce66 is very simple. Step-by-step instructions are provided below.

Log in to your ce66 account → Go to the "Account Settings" section → Click on the "Responsible Gaming" tab → Select "Deposit Limit" → Set a daily, weekly, or monthly limit → Enter the amount and confirm. The limit takes effect immediately. For any issues, contact us via our 24/7 live chat.

In the "Responsible Gaming" tab under Account Settings, choose the "Time-Out" option. Select any duration — 1 day, 3 days, 1 week, 2 weeks, or 6 weeks. Once confirmed, you will not be able to log in to your account immediately and no bets will be accepted.

For self-exclusion, contact our live chat support directly or send an email to [email protected]. Options of 6 months, 1 year, or permanent are available. Once activated, there is no way to reactivate the account during this period — this is intentionally a strong protection measure.

Use a strong password on your device and keep auto-login disabled on the ce66 app or website. Never share your login details with any minor members of your household. Consider using parental control software on your device.

Need Help? We Are Here for You

Gaming problems can happen to anyone at any time — it is nothing to be ashamed of. Seeking help is a brave and right step. ce66's support team is available 24 hours a day, 7 days a week in Bengali.

If you feel that gaming is having a negative impact on your life, or you want to activate any protection tool, do not wait — contact us right now. We will help you with complete confidentiality and without judgment.

Contact Support

Live Chat
24/7 support in Bengali — the best way to get immediate help
Response Time
Live chat is immediate; email queries are answered promptly
Confidentiality Guaranteed
All your information is completely confidential and protected by SSL encryption

Common Questions about Responsible Gaming

The minimum age to open an account and place any bet at ce66 is 21 years. Age is verified at the time of account registration. If a user is found to be under 21, the account will be closed immediately.

It is not possible to cancel a self-exclusion before the set period ends. This is intentionally designed to ensure protection. To reactivate after the period ends, you will need to contact the support team and complete a "cooling-off period".

No. Decreasing a deposit limit takes effect immediately, but increasing it comes with a 7-day waiting period. This rule prevents impulsive increases that could lead to higher bets and gives you time to reconsider.

Yes, our support team helps with complete confidentiality. Your issue or request is never shared with any third party. Please read our privacy policy for more details.

Yes, your account balance will remain completely safe during a time-out or self-exclusion. After the period ends, once you log in you will be able to view and withdraw your full balance.

Play responsibly, play with enjoyment

Enjoy ce66's wide game collection — within your limits, safely.

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